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Definitions for all policies:  

  • The phrase ‘we’ ‘us’ and ‘our’ refers to Georgia Austin, the owner and director of Austin Art.  

  • ‘You’ refers to the user, customer or viewer of this website. 

  • 'Website' refers to www.austinart.co.uk.

Terms & Conditions: 

Terms and Conditions of Use of our Website 

 

These terms and conditions apply between you, the user of this website (including any sub-domains, unless expressly excluded by their own terms and conditions) and Austin Art, the owner and operator of this website. 

  • Please read these terms and conditions carefully, as they affect your legal rights.  

  • These terms and conditions, together with any other documents set out the terms of use governing your use of this website www.austinart.co.uk (“our website”).  

  • By entering our website you agree to all policies listed on this website. 

  • If you do not agree to these terms and conditions, you must stop using our website immediately. 

Access to our website: 

  • Access to our website is free of charge. 

  • It is your responsibility to make the arrangements necessary to access our website. 

  • You may access our website at any time. We may suspend or discontinue our website (or any part of it) at any time. We do not guarantee that our website will always be available or that access to it will be uninterrupted. 

Changes to our website:

  • We may alter and update our website or any part of it at any time without notice.

  • If we make any changes to our website such revised terms will apply to the website from the date of publication.

  • Users should check the terms and conditions regularly advised to check this page every time they visit.

Changes to these terms and conditions 

  • We reserve the right to alter these terms and conditions at any time. If we do so, details of the changes will be highlighted at the top of this page.

  • Your use of our website constitutes your acceptance of these terms and conditions. 

  • Consequently, any changes made to these terms and conditions will apply to your use of our website the first time you use it after the changes have been implemented.  

  • If any part of the current version of these terms and conditions conflicts with any previous version(s), the current version shall prevail unless we explicitly state otherwise. 

 

How you may use our website and content (intellectual property rights):

  • All content included on our website and the copyright and other intellectual property rights in that content belongs to or has been licensed by us, unless specifically labelled otherwise.

  • All content is protected by applicable United Kingdom and international intellectual property laws and treaties. 

  • You may access, view, and use our website in a web browser (including any web browsing capability built into other types of software or app)

  • You may download our website (or any part of it) for caching (this usually occurs automatically). 

  • You may NOT print one copy and download extracts of any page(s) from our website and may not modify downloaded extracts in any way. images, video, audio, or any other content downloaded from our website must not be used separately from accompanying text. 

  • Our status as the owner and author of the content on our website (or that of identified licensors, as applicable) must always be acknowledged. 

  • You may not use any content saved or downloaded from our website for commercial purposes without permission from Georgia Austin. This does not prevent the normal access, viewing, and use of our website for general information purposes by business users or consumers. 

links to our website: 

  • You may link to any page on our website.Links to our website must be fair and lawful.

  • You must not take unfair advantage of our reputation or attempt to damage our reputation. 

  • You must not link to our website in a manner that suggests any association with us (where there is none) or any endorsement or approval from us (where there is none). 

  • Your link should not use any logos or trademarks displayed on our website without our express written permission from Georgia Austin

  • You must not frame or embed our website on another website without our express written permission from Georgia Austin.

  • You may not link to our website from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist, sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that we deem to be otherwise objectionable. 

 

links to other websites 

  • This website may contain links to other sites unless expressly stated these sites are not under control of Austin Art or that of our affiliates. 

  • We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.  

  • The inclusion of a link to another site on this website does not imply any endorsement of the sites themselves by all of those in control of them. 

 

Prohibited use 

you may not use the website for any of the following purposes: 

  • In any way harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law regulation, or governmental order. 

  • In any way which causes or may cause damage to the website or interferes with any other person's use or enjoyment of their website. 

  • Making, transmitting or storing electronic copies of content protected by copyright without the permission of the owner. 

 

Disclaimers 

  • Nothing on our website constitutes professional advice on which you should rely. 

  • We make reasonable efforts to ensure that the content on our website is complete, accurate and up to date but we cannot guarantee this. 

  • If you are a business user, we exclude all implied representations, warranties, conditions, and other terms that may apply to our website and content. 

  • Austin Art accepts no liability for any disruption or non-availability of the website.

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limitation of liability 

  • Nothing in these terms and conditions excludes or restricts our liability for fraud or fraudulent misrepresentation or for any other forms of liability which cannot be lawfully excluded or restricted. 

  • If you are a business user (i.e. you are using our website in the course of business or for commercial purposes), to the fullest extent permissible by law, we accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) our website or the use of or reliance upon any content included on our website. 

  • If you are a business user, we accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage. 

Viruses, malware, and security:

  • We exercise reasonable skill and care to ensure that our website is secure and free from viruses and malware; however, we do not guarantee that this is the case. 

  • You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks. 

  • You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via our website. 

  • You must not attempt to gain unauthorized access to any part of our website, the server on which our website is stored, or any other server, computer, or database connected to our website. 

  • You must not attack our website by means of a denial-of-service attack, a distributed denial of service attack, or by any other means. 

  • By breaching our provisions, you may be committing a criminal offence under the computer misuse act 1990. any and all such breaches will be reported to the relevant law enforcement authorities, and we will cooperate fully with those authorities by disclosing your identity to them. Your right to use our website will cease immediately in the event of such a breach. 

 

Acceptable usage of our website 

you may only use our website in a lawful manner: 

  • You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply. 

  • You must not use our website in any way, or for any purpose, that is unlawful or fraudulent.

  • You must not use our website to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind. 

 

If you fail to comply with the provisions, you will be in breach of these terms and conditions. we may take one or more of the following actions in response: 

  • Suspend or terminate your right to use our website. 

  • Issue you with a written warning. 

  • Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach. 

  • Take further legal action against you, as appropriate. 

  • Disclose such information to law enforcement authorities as required or as we deem reasonably necessary; and/or 

  • Any other actions which we deem reasonably appropriate (and lawful). 

 

We hereby exclude any and all liability arising out of any actions that we may take (including, but not limited to those set out above) in response to your breach. 

 

How we use your personal information 

  • We will only use your personal information as set out in our privacy policy and our cookie policy, please click here to view.

law and jurisdiction 

  • These terms and conditions, and the relationship between you and us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law. 

  • If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence.  

  • If you are a consumer, any dispute, controversy, proceedings, or claim between you and us relating to these terms and conditions or to the relationship between you and us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency. 

  • If you are a business user, any dispute, controversy, proceedings, or claim between you and us relating to these terms and conditions or to the relationship between you and us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales. 

 

General 

  • You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under the terms and conditions where we reasonably believe your rights will not be affected 

  • The contract (rights of third parties) act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions 

  • Unless otherwise agreed no delay act or admission by a party in exercising any right or remedy will be deemed a waiver of that or any other right or remedy 

  • This agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the agreement including non-contractual disputes or claims shall be subject to the exclusive jurisdiction of the English and Welsh courts 

  • If any court or competent authority finds that any provision of these terms and conditions or part of any provision is invalid, illegal, or unenforceable, that provision or part provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected 

 

Information about us 

  • Our website is operated by AUSTIN ART and hosted by WIX 

 

How to contact us 

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*This statement was approved and signed off by the company Director, on 24/01/21, will review and update this annually.   

Cookies Policy:  

 

Privacy policy and cookies policy 

  • Use of our website is governed by our privacy policy and cookies policy which are incorporated into these terms and conditions. By this reference to view our privacy and cookies policy please click on the following (add links).  

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze your web traffic.

 

The cookies we used helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

 

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. 

Contacting you:

We may use the information you provide to contact you regarding your order. Your information will be used only by Austin Art and will not be used, viewed, sold or handled by any other than Austin Art.

Controlling your personal information: 

You may choose to restrict the collection or use of your personal information in the following ways: 

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes 

  • If you have previously agreed to use your personal information for direct marketing purposes, you may change your mind at any time by writing to us, please note it may take up to 28 days for this request to come into effect.  

  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you consent to this.  

Shipping & Delivery Policy:

We offer free postage and packaging to UK Mainland for all orders over £150.* For orders under £150 sent to UK Mainland, postage & and packaging costs will be added at check out. Please contact us for and international postage and packaging quote or if you address is outside UK Mainland.  

Please note that due to the size of the business, processing and posting your order may take up to two weeks.  

  • Once your order has been delivered the item is your responsibility. 

  • You are responsible for checking external condition of the parcel when it is delivered. Any damaged parcels with significant damage must be rejected by you and returned to the courier at the point of attempted delivery. You must inform us of the rejected parcel immediately so that we can make contact with the courier in order to resolve the issue. 

  • In the event that we are not contacted by you within 24 hours of the attempted delivery, this confirms that you have received your purchase in good condition. 

  • For deliveries out outside of the UK, charges will be informed via email before we accept your order. We reserve the right to refuse delivery to some destinations. 

  • A despatch notification will be sent via email with a tracking link to the courier website where possible. 

* Austin Art defines UK Mainland as any address which doesn't require you to cross any body of water. This restriction is due to the size of the business as we will update this policy as soon as we are able too. If you are unsure about whether your address qualifies for our shipping and delivery policy please contact us. 

Returns Policy

  • All original works and commissioned pieces are non-refundable, non-returnable and non-exchangeable.  

  • For any other item you must notify us within 24 hours of delivery if there is any issue with your order.  

Privacy Policy:

  • To deliver your item, accept payment and make contact with you when necessary, we collect information from you when you make a purchase. 

  • We will not disclose your information to any third party outside of our business, other than when it is necessary to achieve completion of your purchase, e.g. courier.

  • You have the right to contact us at any time to request the data that we have collected from you. We will delete any data collected from you upon request.

  • Any payment information, e.g. credit card details, that we receive are encrypted and transmitted to us in a secure way.

  • Any information provided to us is protected both online and offline. Only when we have to carry out jobs such as shipping, service or billing will we use your information.

Colour Qualities: 

 

All devices such as a phones, tablets and laptops will produce slightly varying colours, therefore, any artworks you purchase may differ slightly to the image you see on your screen. We aim to have uploaded images that are an extremely close representation of the original artwork, however, we cannot guarantee a true match between your screen and the artwork. Printed products may vary in colour slightly from what you see on screen. We do our best to match the printed colours to the original artwork, producing a high-quality product. 

Member sign up policy:

  • In order to purchase from our website, you must sign up to be a member. 

  • To have a successful shopping experience please provide as much information as possible. Please read the rest of the Privacy Policies & Terms and Conditions to understand how your information will be handled. 

  • You may be contacted with the information you provided regarding your recent order/purchase. 

  • By signing up you may be sent marketing emails regarding latest collections or releases. You may opt out of this anytime by emailing us at infoaustinart@gmail.com. Please note is may take up to 28 days for your request to be processed. 

  • You may delete your account at anytime. 

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